2025
Aura, Accessible Shopping Assistant
An accessibility-focused platform for blind and low-vision users combining fabric scanning, haptic feedback, and a personalized digital closet to enable independent, nonvisual fashion exploration.
Hi, I'm Vishnupriya
At Cornell Tech, I'm pursuing my master's in Information Systems with a concentration in Connective Media, where User Research and Product Strategy sit at the heart of everything I do. My background in Customer Experience AI and a drive to shape experiences that feel accessible, intuitive, and deeply customer-centric is what defines my work. Currently seeking Summer 2026 internships where I can bring that thinking to life.
Skills
Design and Strategy
Tools
Technical
Domain Expertise
Certifications
Projects
2025
2025
Can 2 Wrongs Still Keep You Right Online? Replication Study
A behavioral experiment (N=30) replicating Asch's conformity paradigm in a human-AI setting, revealing that hybrid human-AI social cues drive stronger conformity signals than either alone.
2025
Predictive Maintenance for Industrial Machines
An applied machine learning study predicting industrial machine failures using IoT sensor data, tackling severe class imbalance and nonlinear sensor interactions through model benchmarking, error analysis, and robustness evaluation to enable cost-effective, condition-based maintenance.
Experience
Product Analyst @
Tech Fleet
- Partnered with nonprofits to define product strategy for mission-driven platforms, aligning user needs, business goals, and feature prioritization to drive engagement and impact.
- Applied Agile methodologies to support product development, contributing to sprint planning, backlog prioritization, and iterative delivery of MVP features.
- Conducted user research and continuous discovery through interviews, surveys, and usability testing to inform product decisions and improve user experience.
Studio Assistant, PITech Studio @
Cornell Tech
- Supported an interdisciplinary studio program focused on product and startup development for social impact
- Managed course logistics and faculty support to ensure smooth, efficient class operations
- Coordinated entrepreneurship events (e.g., Maker Days) with leading startups, companies, and organizations
Teaching Assistant, Advanced Strategic Analysis @
Cornell Tech
- Managed course operations for an MBA program, including attendance tracking and monitoring student engagement and performance
Business Analyst, Customer Experience AI @
Quantiphi Inc.
- Led GTM solutions for North America, driving customer experience transformation using Google Contact Center AI
- Analyzed legacy contact center workflows and designed enterprise-level CX solutions, enabling 24/7 support and reducing call handling time by 20%
- Led sales enablement initiatives, delivering training and iteratively refining resources through feedback and usability testing; reduced sales cycle by 15%
- Partnered with global practice leads and Google sales/product teams to identify product gaps and translate insights into improved GCP solution deployment
Campus Ambassador @
TribeVibe (BookMyShow)
- Served as Campus Ambassador for TribeVibe (BookMyShow), promoting concerts and events across social media platforms to drive audience engagement and event visibility.
- Contributed creative strategies as part of the festival management team to attract larger audiences and boost participation across events.
Education
Cornell Tech, Cornell University
MS in Information Systems — Connective Media
GPA: 3.52
Related Coursework:
- User Experience and User Research
- Human-Computer Interaction & Design
- 3D Interaction Design
- Accessibility and Inclusive Design
- Applied Machine Learning
- Data Science in the Wild
University of Mumbai
BS in Electronics and Telecommunication Engineering
GPA: 3.44
Relevant coursework:
- Satellite Communications
- Digital Image Processing and Machine Vision
- Big Data Analytics